![]() ![]() That being said, it never hurts to contact a Customer Service representative and try! Unless there has been an error on their end, it's unlikely you will get a refund. Netflix is notorious for having a strong nonrefundable policy for full or partial refunds. However, if you believe you have been incorrectly charged during a free trial contact the Netflix Customer Service team via phone here or via chat here. The pending charge will never go through. This is a test to ensure that your credit card will work when it is time for a real charge. Netflix Customer Service operates 24/7 so you will be able to reach someone any time of day.ĭuring your free trial, a pending authorization may appear on your credit card statement. You will need to sign into your account and depending on how busy the chat line is, may need to wait a few minutes. Or, you can live chat with a Netflix Customer Service Representative at this link. Netflix Customer Service operates 24/7 so you will be able to reach someone any time of day. You can find the toll-free number (for those living in the US) here. If none of these cases apply, you will need to contact Netflix Customer Service to have the charge refunded. Make sure you did not share your payment information with anyone else as they could have signed up for a new account with your payment information. Make sure you did not share your login information with anyone as they could have reactivated your account. Ensure that you made it to the last step of the cancellation process and that you received a confirmation email. Netflix Charged Me After I CancelledĬheck that your account has been canceled correctly. The free trial lasts for 30 days and you were warned about the payment that would automatically be processed after the trial ended. Unfortunately, in this case, it is your responsibility to cancel the free trial before the next payment period starts. However, navigate through the below options to identify if you qualify for a refund. Netflix has a fairly strict no-refunds policy. Next, you will want to tackle getting a refund. You can identify how you signed up for Netflix by taking a look at your bank statement, to see the provider that is listed. If this is the case, you will then have to use those accounts to cancel the membership. If you do not see the 'Cancel Membership' box on your account, you may have signed up for Netflix via a third carrier, such as iTunes or Google Play. You will receive an email confirming the cancellation. Under the 'Membership and Billing' section, select the gray 'Cancel Membership' box.Ĭlick 'Finish Cancellation' to confirm you want to cancel. You can also log in via your Facebook account by selecting 'Login with Facebook' near the bottom of the screen.Īt the top right of the page, click the down arrow next to your profile name. Log on to and sign in with your email and password. To cancel your Netflix membership, simply follow the below steps: So, for example, if your new payment period was always on the second of every month, you will still be able to watch Netflix until the first of the upcoming month. Once you cancel your Netflix membership, you will still have access to the services for the remainder of the payment period. ![]() Netflix may not be for everyone, and if that's the case for you, you may want to cancel your account and get your money back. A popup window will appear, tap Confirm.Tap Cancel Subscription at the bottom.You’ll see a list of your active subscriptions, tap on Netflix.Select View Apple ID from the popup window.On the settings page, tap iTunes & App Store.Open the Settings app on your iPhone or iPad.If you’ve subscribed to Netflix through iTunes, you can cancel your membership using your iPhone or iPad. How to cancel Netflix subscription via iTunes Confirm by clicking Finish Cancellation.Click on your profile at the top right corner.Visit and log in to your account if you haven’t already.How to cancel your Netflix Membership using a web browser Scroll down and tap on the Cancel Membership button.A default browser will open up your account settings page. Tap More at the bottom right corner of your screen.How to cancel Netflix Membership using the mobile app Here we will cover various ways to cancel your subscription depending on how you subscribed, whether from iTunes or directly from the website. However, if you don’t need Netflix anymore and want to cancel your membership for whatever reason, this article is for you. Netflix is arguably the best movies and shows streaming service. ![]()
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